What Are Cookies?
A cookie is a small file, typically letters and numbers that is placed on an internet user's computer memory, when the user accesses certain websites.
Cookies were designed to allow a website to recognise a user and remember things that you, as the user have done on that website in the past, which can include putting products in the basket, logging in, or clicking on links.
Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.
Cookies help us find out about how customers use the website and this information is used in many ways: To keep a record of the products you've put in your shopping bag for next time you visit and to remember preferences. To find out what the website doesn't do well and make improvements to it in future. They also allow you to share pages with social networks like Facebook and many other things too.
Tyes of Cookies
Customer Session GUID Cookies
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They are used for a variety of purposes such as allowing you to move from page to page without having to log-in repeatedly, remembering what you have put in your shopping basket.
Persistent (or Permanent) Cookies
Persistent cookies that are stored on the user's computer memory inbetween browser sessions, so are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like twitter and facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Which cookies does VMCC have the ability to use?
This cookie is used to recognise a logged in customer, or customer with items in their basket. This cookie is used to persist state between pages, it is not used to store personal information. This is considered essential
This cookie expires after 128 hours.
The product they recently used – this is for the recently viewed products box, this cookie expires after 10 days.
NopCommerce.CompareProducts (not currently active)
For remembering which products have been selected to for comparing, this cookie expires after 10 days.
If you visit the site via an affiliate, the id of the affiliate is stored here, this cookie is deleted when you close your browser.
As we offer the option to change language and multiple languages are used on the site – this cookie is used to remember the language you select, this cookie expires after 1 year.
This is for tracking the number of users online at any one time and this expires after 1 hour.
This is a behavioural tracking service that helps us find out how users use the site, for example is shows us which pages people visit, how long they stayed on a page and so on, so that we can be improve on the website, assess how relevant the content is and how easy the site is to use.
The cookies are
__utma (expires in 730 days)
__utmb (expires within a day)
__utmc (Date not set)
__utmz (expires in 182 days)
For more information, please visit:
This cookie is used to persist state between pages, so you don’t have to continually log on, it is not used to store personal information.
For more information please visit: http://support.microsoft.com/kb/899918
Share Buttons. The following are all cookies created by the ’Add This’ social media sharing tool:
loc - This is our geo-location cookie, so our publishers know approximately where people sharing information are located
Coyote-2-a0f0083 - This is our load balancer cookie
bt - A behavior targeting cookie
ana_svc - a real-time service cookie
phpbb3_* and style_cookie - These are set by our support forum software
__utm* - Google analytics tracking
uid/uit - User id and login time tracking
psc - View counter cookie
di/dt - Date tracking cookies for determining expiration of other cookies
ssh/sshs - Service share history, used for configuring our preferred services.
About Your Visit
When you visit our website and register or place an order, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, address, delivery address, telephone number, product selections, credit card or other payment information and a password.
We may also collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on our website. We may collect this information even if you do not register or order with us. Any information captured about your visit is collected to improve the quality of the service we provide.
We may use your information for the following purposes:
Processing your orders;
For statistical purposes to improve our Website and its useability;
To administer this website;
If you opt-in, we will notify you of products or special offers that may be of interest to you.
To analyse your browsing preferences, to help us to select products, services or special discounts we think you will be interested to hear about;
If you choose to, you are able to register on our site to receive information from VMCC by post, e-mail or telephone, about offers, new products and services we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, please ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by clicking on the unsubscribe link at the bottom of the email.
What happens if I opt out of all cookies?
If you opted out of all cookies set by VMCC, then you will not be able to register or shop on our website. You will, however, still be able to browse our website.
If you choose to opt out but still wish to place an order please call us and we will happily process your order over the phone.
All personal information is stored safely for your security and in line with the Data Protection Act 1998.
How do I opt out of cookies?
You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:
Find out which internet browser you use
On a PC: click on 'Help' at the top of your browser window and select 'About'
On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)
Opting out of cookies in Internet Explorer
Click on 'Internet Options'
Click the 'Privacy' tab
Move the slider to choose your settings
For more detailed privacy settings click on 'Advanced'
Opting out of cookies in Safari
Choose 'Preferences' from Safari menu
Cookie settings are shown
Choose your settings
Opting out of cookies in Google Chrome
As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.
Click on the 'Tools' menu
Click the 'Under the Bonnet' tab
Find the 'Privacy' section
Click 'Content settings'
Click the 'Cookie settings' tab and choose your settings
Opting out of cookies in Mozilla Firefox
You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.
Click on 'Menu', then 'Options'
Choose your settings
Opting out of cookies in AOL
From the AOL toolbar, select 'Settings'
Select 'Internet Options'
Select 'Use your Internet Explorer Settings to set advanced browser options'
Select the 'Privacy' tab
Deselect override automatic cookie handling button
Choose your settings
Opting out of Flash Cookies (not applicable to VMCC.com)
If you'd like to control the use of
If you use Mozilla Firefox to browse the internet, you can
Further information about online privacy